# InBox GenericAgentTools

Version 6.0.0

Creation date 2021-06-15

# Resources

Module to add functionality to Generic Agents.

# Prerequisites

# Framework

The following versions of OTRS Framework are supported:

• [6.0.x]

# Modules

The following modules are required:

• InBox Core 6.30.9 or superior

# Operational system

The following operating systems are required:

• [None]

# Software de Terceiros

The following third party software is required:

• [None]

# Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ GenericAgentTools-6.0.0.opm

# Configuration

This module does not need any additional configurations.

# Usage

Navigate to the Administration menu and look for 'Generic Agent Tools'.

The new options will be presented. You can copy, import and export (in .yml) a generic agent.